COLLETTE ARE HIRING: Is this your next awesome career step?

Are you a customer service superstar? We are seeking a passionate wholesale Travel Consultant to be the voice of Collette!

 

YOUR MISSION

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Due to a growth in sales and providing a unique standard of service to customers, Collette is expanding its Reservations Team. We are seeking Full-time Travel Consultants, to sell, plan and advise on travel arrangements to a wide client base while delivering unparalleled customer service. We strive for consistent and flawless execution of the booking process while maintaining a high level of professionalism and friendly interactions with direct customers, travel agents and group travel organisers.

 

WHAT WILL YOU BE DOING IN THE ROLE?

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  • Manage accounts from inception, including overseeing the group block and itinerary, and maintaining the account.
  • Be the “centre of the universe” for your clients – act as a resource for the client, helping them to navigate Collette and ensuring that they get the services they need.
  • Handling telephone enquiries and bookings from travel agents and direct customers.
  • Consult with customers on our product offerings and the advantages of travelling with Collette.
  • Planning pre and post-tour tailor-made holiday extensions.
  • Offering flight and accommodation upgrades.
  • Completion of post-sale administration.
  • Offering exceptional service levels to all customers.

 

WHAT SKILLS AND EXPERIENCE WILL YOU NEED?

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  • Bachelor’s degree preferred but not essential
  • 2 years of experience desired directly related to sales, operations, quality control procedures and/or reporting documentation requirements.
  • Passion for customer service, consultative selling and marketing to high-end travel customers.
  • Ability to communicate effectively, both orally and in writing. Ability to create, compose and edit written materials.
  • Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.

 

WHY YOU’LL LOVE WORKING FOR US…

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  • Established Family owned Company celebrating their centennial in 2018
  • Huge opportunity to grow with the company’s expansion into Australia
  • Awesome new light filled office right in the heart of the CBD
  • Passionate & fun team who love travel
  • Travel opportunities to destinations all over the world

 

If this sounds like you, we’d love to hear from you! APPLY TODAY

 

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Who we are…

Collette offer true adventures go beyond incredible destinations or inclusive packages. Collette delivers a sense of possibility across hundreds of destinations across the world. Plus when you work for us…employees benefit from tuition reimbursement, the opportunity to donate your time to community organisations (while getting paid!), and countless chances to see the world up-close and personal!

Why you’ll love working for us…

  • Health and wellness programs
  • Fantastic career development
  • Travel perks
  • Fun company events
  • Leave entitlements

Our people…

Do you believe that travel is vital to a life well-lived? Do you dream about the world’s greatest treasures and actually seeing them someday? Do you envision yourself as part of a team that creates memories and experiences to last a life time? Working for Collette is a chance to be involved with a long-standing, family-run organisation that is dedicated to fulfilling dreams and experiences for others.Employees benefit from tuition reimbursement, the opportunity to donate your time to community organisations (while getting paid!), and countless chances to see the world up-close and personal!

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  • Location Sydney
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