LOVE JAPAN? 12 month contract in Melbourne with a global travel company – Retail Travel Consultant

If you love everything about this quirky, tech leading – fashion driven Country, here is your chance to share your knowledge and gain entry into this global organisation.

JTB is a well established global travel company with a presence in 39 countries. We pride ourselves on providing our customers and clients with the best travel experience possible. Currently in search for a Retail Travel Consultant for a 12 month Maternity Leave contract.

  • Convenient CBD location
  • Ongoing Training & Development
  • Being part of a global corporation with international career progression opportunities
  • Discounts for Travel & various staff benefits


Your Mission……

We are currently looking for a Retail Travel Consultant to join our Melbourne Retail Team, specialising in Japan products, for a full time – 12 month contract. To be successful in this role you will be self-motivated and a great team player looking to develop your consulting skills and knowledge.


What will you be doing in the role?

  • Respond to phone and email enquiries, providing accurate information to clients;
  • Prepare quotations for clients;
  • Process bookings and make necessary changes as requested;
  • Prepare and administer travel documentation;
  • Keep up to date with information about new products and destinations;
  • Offer and promote additional products and services and identify sales opportunities;
  • Report accurately and in a timely manner to their manager, when required.


What skills and experience will you need?

  • Knowledge about Japan and/or interest in Japanese culture;
  • Excellent written and spoken communication skills in English;
  • Good computer skills;
  • Great customer service skills.
  • Working experience from the travel industry (Desirable)
  • Japanese language skills (Desirable)
  • Ticketing experience (Desirable)

If you are ready for a new exciting challenge and meet the criteria then please send your cover letter and resume.

Applicants must be Australian Residents to be considered for this role.

Only shortlisted candidates will be contacted.

  • This job has expired!
  • This job has expired!
Know someone who may be up for this role? Share this job.

Did you know that we’ve been providing Japan travel experiences to Australians since 1962? That’s over 50 years doing what we do best.

In fact, the JTB Group Japan has been providing Japan travel experiences since 1912. For the past 100 years, throughout the incredible ups and downs of the world we’ve been offering amazing travel experiences day in and day out for travellers.

JTB is an IATA and ATAS member, and has offices in Australia and New Zealand.

JTB is a company that delivers experiences. As one of the largest travel and destination management companies in the world, JTB group has worked hard to win the trust of our customers around the globe. JTB Australia is proud to be part of our companies 100 year tradition that focuses on the total package – the experience of a lifetime.

Our Philosophy

Trusting your arrangements to JTB ensures you receive the highest level of service at each point along the journey. To contribute to the broadening of mutual understanding and harmony in the global society through multicultural human exchanges.

Our Vision

To be a great travel company, delivering unique experiences that bring people together.

  • Location Melbourne
Connect with us


Sign up to our daily newsletter for the latest industry news + FREE stuff

Career Partners